Question 1

What social media platforms do you manage?

Accepted Answer

We manage all major social media platforms including Instagram, Facebook, Twitter/X, TikTok, LinkedIn, YouTube, Pinterest, and Snapchat. We'll work with you to determine which platforms are best suited for your business goals and target audience.

Question 2

How long does it take to see results from social media marketing?

Accepted Answer

Results vary depending on your goals, industry, and current social media presence. Typically, you'll start seeing engagement improvements within 2-4 weeks, while significant growth in followers and conversions usually takes 3-6 months of consistent effort. We provide monthly reports so you can track progress along the way.

Question 3

Do you create content for my social media accounts?

Accepted Answer

Yes! Our team creates custom, high-quality content tailored to your brand including graphics, videos, captions, and stories. We develop a content calendar aligned with your marketing goals and get your approval before posting anything to your accounts.

Question 4

How much does social media marketing cost?

Accepted Answer

Our pricing is customized based on your specific needs, goals, and the scope of services required. Factors include the number of platforms, posting frequency, content creation needs, and advertising budget. Request a quote to get a detailed proposal tailored to your business.

Question 5

Will I have access to my social media accounts?

Accepted Answer

Absolutely! You maintain full ownership and access to all your social media accounts. We simply request posting permissions so we can manage your content and engagement on your behalf. You can review everything we do in real-time.

Question 6

Do you offer social media advertising services?

Accepted Answer

Yes, we offer comprehensive paid social advertising services including ad creative design, campaign setup, audience targeting, budget management, and ongoing optimization. We work with platforms like Facebook Ads, Instagram Ads, TikTok Ads, LinkedIn Ads, and more.

Question 7

How do you measure social media success?

Accepted Answer

We track key performance indicators (KPIs) based on your specific goals, including follower growth, engagement rate, reach, impressions, website traffic, lead generation, and conversions. You'll receive detailed monthly reports with analytics and insights showing exactly how your social media is performing.

Question 8

Can you help with influencer partnerships?

Accepted Answer

Yes! Our influencer marketing service includes identifying the right influencers for your brand, negotiating partnerships, managing campaigns, and tracking ROI. We help you build authentic relationships with influencers who align with your brand values and target audience.

Question 9

What's included in your monthly reporting?

Accepted Answer

Our monthly reports include detailed analytics on follower growth, engagement metrics, top-performing content, audience demographics, website traffic from social media, ad performance (if applicable), and strategic recommendations for the following month. Reports are easy to understand and actionable.

Question 10

Do you offer website design services?

Accepted Answer

Yes! In addition to social media marketing, we offer custom website design, responsive mobile layouts, e-commerce solutions, and ongoing website maintenance. A strong website paired with social media marketing creates a powerful digital presence for your business.

Question 11

What happens if I want to cancel my services?

Accepted Answer

We typically work on monthly contracts with no long-term commitments required. If you decide to cancel, we simply require 30 days notice. We'll provide all your content, login credentials, and analytics reports to ensure a smooth transition.

Question 12

How involved do I need to be in the process?

Accepted Answer

We're flexible based on your preferences! Some clients prefer a hands-off approach where we handle everything, while others like to be involved in content approval and strategy decisions. At minimum, we'll need an initial consultation to understand your brand, plus periodic check-ins to align on goals.

Frequently Asked Questions